Refund/Cancellation Policy


This policy defines conditions for refunds, claim procedures, and our responsibilities concerning these matters. By using our services, you accept the terms herein.

Usage of Collected Information:

We use collected data to enhance our website and communicate updates. If you wish to stop receiving emails, notify us via email or letter.


This policy covers refunds by Shayona Technology and its owned websites. It doesn't apply to third-party entities or sites linked by Shayona Technology.


We prioritize project completion and client satisfaction. If unsatisfied, please contact us at before filing a refund request.

Refund Eligibility:

  • Full refund: If projects (web/graphic, web programming etc.) have not started work by our developer.
  • Partial refund: If there's a delivery failure post initial design approval. The amount reflects the completed work.
  • No refund: Once the project has been completed by Shayona Technology Developer.

Dedicated Hiring:

  • Full refund: If uninitiated by our staff.
  • Proportional refund: Reflects the completed work at cancellation time.
  • No refund: If services were rendered.

Delivery Policy Exceptions:

Refunds aren't applicable if:

  • Payments are pending.
  • Essential project information is delayed or incomplete.
  • Delivery delays result from client communication failures.
  • No prior agreement exists penalizing delivery delays.

Liability Limit:

Our liability equals the current project phase value. We aren't responsible for service-related losses or delays.

Refund Processing:

  • Partial refunds: Processed within 180 business days via the original payment method.
  • Full refunds: Processed within 50 business days via the original payment method.

Policy Modifications:

Shayona Technology may amend this policy without prior notice. Periodic reviews are advised. Using our site post-amendments indicates acceptance.


For policy inquiries, email